Job Description

Customer Solutions Manager (2 Positions Available)

Join One of the Fastest-Growing Companies in South Texas

Easy Solutions is seeking

two exceptional Customer Solutions Managers

-- experienced, no-nonsense leaders who are ready to roll up their sleeves, work closely with our founding team, and help expand one of the most impactful companies in our region.

For over 15 years, Easy Solutions has been a technology-based, award-winning organization that has helped thousands of individuals and families nationwide reach their financial and homeownership goals through our proprietary programs, services, and divisions. We are a federally, state, and locally recognized, faith-driven, fast-growing company with a deep commitment to excellence, integrity, service, and community.

This is

not

an entry-level position.
This is a

career

for serious, mature professionals who want:

? Long-term growth
? Stability
? A meaningful, purpose-driven career
? The chance to create, build, lead, and innovate
? To be part of something extraordinary

Only a few will be the right fit.

Work Schedule & Expectations

This is a full-time, high-commitment career -- not a Monday-Friday job.

Work Schedule:

Monday through Saturday, with flexibility for appointments, personal needs, paid holidays, and vacation time.

We are looking for professionals who are willing to work hard, work long hours when needed, and are committed to helping our clients and community at the highest level.
This role is for individuals who want to grow with a rapidly expanding organization and take ownership of their success.

About the Role

As a

Customer Solutions Manager

, you will lead by example, support clients directly, manage teams, implement structure, and drive top-tier performance. You will guide clients through our programs -- from credit improvement to mortgage readiness to new home construction -- while contributing to Easy Solutions' continued growth.

This role requires

high energy, high integrity, high accountability

, and a strong passion for helping people transform their lives.

If you thrive in a fast-paced, mission-driven, faith-based, and family-oriented environment -- you will love it here.

What You'll Do

Lead and support team members in daily operations and client interactions Assist clients with financial best practices using Easy Solutions' tools and systems Manage client pipelines and ensure top-tier results and satisfaction Oversee sales of Easy Solutions programs: credit assistance, financial services, mortgages, and new home sales Make 75+ inbound and outbound calls daily Confirm appointments, follow up consistently, and maintain communication standards Process payments, track late/due accounts, and ensure compliance Perform detailed data entry from credit reports into software Meet and exceed monthly performance and sales goals Build rapport and long-term client relationships Maintain accurate documentation and follow regulatory guidelines Continuously expand knowledge of our evolving programs and services Work closely with the founding team and upper management to implement improvements

Who We're Looking For

We want the

best of the best

-- mature, reliable, driven professionals who take pride in their work and want a long-term home.

Qualifications:

10+ years of customer service experience 10+ years of sales experience Proven leadership, professionalism, and reliability Strong negotiation and interpersonal skills Excellent phone presence and written communication Ability to excel in a high-volume, fast-paced environment Strong organization and multitasking skills Computer literacy and comfort with software systems Ethical, team-oriented, self-motivated, and committed to helping others High school diploma required (higher education preferred)

Our Culture

Easy Solutions is a

Christian, Bible-based company

, and we welcome all who want to be part of our mission of service and community impact.

We are a family-oriented, close-knit team that:

prays together (optional, never required), supports one another personally and professionally, and works extremely hard to serve our families, clients, and community.
We believe in

excellence, discipline, compassion, teamwork, and opportunity

.

Faith-Based Culture Disclaimer (Legally Compliant)

Easy Solutions is a Christian, Bible-based organization with a culture that values prayer, faith, service, and community. While our leadership and many team members choose to pray together and participate in faith-based fellowship, participation in any religious activity is completely voluntary and never required.

Easy Solutions

does not discriminate

based on religion, beliefs, or non-beliefs. We welcome individuals of all backgrounds who want to contribute to our mission. All employees receive equal respect, opportunity, and fairness.

Benefits

Health benefits available Paid vacation Paid holidays Competitive incentives for company services Extensive career advancement opportunities A chance to grow with one of Texas' fastest-growing companies

Our Awards & Recognition

2024 Energy Star & AEP Rising Builder of The Rio Grande Valley 2016 Small Business of the Year in the R.G.V. - U.S. Small Business Administration 2016 Proclamation Award - City of Brownsville 2019 Top 20 Emerging Leaders in South Texas - U.S. SBA 2022 Top 20 Emerging Leaders in South Texas - U.S. SBA

Be Part of Something Bigger

If you are a serious professional looking for a long-term home -- ready to work hard, grow, and make a real impact in the lives of thousands of families -- we want to meet you.

Apply today.

www.myeasysolutions.com

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

Dental insurance Health insurance On-the-job training Paid time off Professional development assistance Vision insurance
Work Location: In person