We are seeking a motivated Customer Service/Sales Representative to join our dynamic team. This role is essential in providing exceptional customer support and driving sales through effective communication and relationship-building. The ideal candidate will possess strong interpersonal skills, be comfortable with outbound calling, and have a passion for helping clients achieve their needs.
Duties
Provide outstanding customer service by addressing inquiries and resolving issues promptly and effectively.
Engage in outbound calling to potential clients to promote products and services.
Demonstrate excellent phone etiquette while communicating with customers, ensuring a professional and friendly demeanor.
Collaborate with team members to enhance client services and improve overall customer satisfaction.
Analyze customer feedback to identify trends and areas for improvement in service delivery.
Handle cash transactions accurately when required, ensuring compliance with company policies.
Requirements
Previous experience in sales .
Strong customer service skills with a focus on client satisfaction.
Excellent communication skills, both verbal and written, with the ability to engage effectively with diverse clientele.
Strong typing skills with attention to detail for accurate data entry.
Ability to analyze information critically and provide solutions based on customer needs.
Experience in cash handling is a plus but not mandatory. Join us in delivering exceptional service while growing your career in a supportive environment!
Job Type: Full-time
Pay: $9.00 - $10.00 per hour
Expected hours: 30 - 40 per week
Work Location: In person
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