Customer Service/Call Center (Hybrid) Job in Binson's Hospital Supplies Inc.

Customer Service/call Center (hybrid)

Center Line, MI, US, United States

Binson's Hospital Supplies Inc.

18 Current Jobs Openings

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Job Description

Now Hiring:

Customer Service/Call Center (Hybrid)

Location:

26834 Lawrence Ave. Center Line, MI 48015

Schedule:

Monday-Friday | 9:00 AM - 5:30 PM | Hybrid - 3 days onsite

At

Binson's

, we believe in three things:

Better Products, Better Services, Better Lives

--and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you're looking to make a real impact in people's lives, you're in the right place.

The Role:

Customer Service/Call Center (Hybrid)

In this role, you'll be responsible for providing exceptional customer service by handling inbound calls, entering patient information, verifying insurance, and coordinating medical equipment orders for our Orthotics & Prosthetics department.

What We're Looking For

High school diploma or GED Previous

call center or phone-based customer service experience

Top-notch communication skills -- you're great with words, whether written or spoken Comfortable juggling a multi-line phone system and a company-provided laptop

What You'll Be Doing

Answer incoming calls from patients and referral sources in a courteous and professional manner Accurately input new patient information into the company's system Verify insurance coverage, process orders, and obtain necessary physician documentation Provide timely updates to patients and referral sources regarding order status

Perks & Benefits

Competitive pay
Full benefits: Medical, Dental, Vision & Life Insurance
Paid time off + floating holiday
401(k) Retirement Savings Plan* Training and growth opportunities

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