Can you provide exceptional customer service? Then, we want you to join our Clerk family in Delray Beach! We are seeking a highly motivated individual with Customer Service experience to join our South County team located in the heart of downtown Delray Beach, also known as the Village by the Sea, as a Court Specialist IV! At the Violations Bureau you will assist customers from all walks of life with processing citations filed throughout Palm Beach County. In this role you will have the opportunity to gain knowledge on traffic citations, reinstating drivers licenses, misdemeanors cases, county ordinances, and much more! This position is eligible for a one dollar per hour stipend which has already been added the salary advertised. The stipend will no longer apply should the employee transfer out of this position. Why join our Clerk family? Because our Clerk family is our top priority! Total Compensation packages include:

• Generous paid time off and 17 paid holidays \xe2\x80\x93 yes you read that right!
• Superior health care plans with lower costs to you
• Retirement choices through the Florida Retirement System and deferred compensation plan
• Award-Winning Wellness Program that gives employees incentives, tools, social support, and strategies to adopt and maintain a healthy lifestyle
• Tuition Reimbursement
• Qualifying employer for Public Service Loan Forgiveness

Examples of Duties - Performs as a Court Compliance Ambassador by assisting customers in the Payment Plan Office
- Assists Court Specialist Lead and management team with quality control overall departmental efficiency and procedural development as needed
- Maintains established organizational/departmental productivity standards
- Complies with all personnel policies and procedures FUNCTIONS SPECIFIC TO VIOLATIONS BUREAU AREA
Employees assigned to the Violations Bureau area perform the essential functions as outlined above as well as:
- Cashiers criminal traffic and ordinance violations; reinstates driver\'s licenses
- Scans and updates over-the-counter citations
- Sets court hearings
- Provides statistical reports; runs collections process and payoff requests; performs other customer service related functions FUNCTIONS SPECIFIC TO BRANCH COURT SERVICES
Employees assigned to the Branch Court Services area perform the essential functions as outlined above as well as:
- Accepts documents for recording; identifies document type; verifies statutory requirements
- Calculates and cashiers related taxes and fees; issues certified copies
- Performs specialized recording tasks including the processing of Declaration of Domicile and Domestic Partnership
- Scans documents; verifies legibility of documents scanned into the Official Records
- Accepts VAB petitions and documents to be filed in existing County Civil cases
- Processes e-filed documents Typical Qualifications High school diploma (or GED) supplemented by five (5) years of recent and relevant experience that demonstrates the ability to accurately apply acute attention to detail in maintenance of detailed data preferably in an automated systems environment; or an equivalent combination of education training and experience. Some vocational or college courses preferred. Once qualified deputization may be required to perform the assigned functions. Supplemental Information Note: Vacancy postings may be cancelled at any time based on business needs. Applicants who have applied will be notified of cancellations. The Clerk of the Circuit Court & Comptroller is an Equal Opportunity Employer and a Drug-Free Workplace. Depending on the position, candidates are subject to drug screening, a physical and a background check as a condition of employment. Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority, and that certain service members may be eligible to receive waivers for postsecondary educational requirements, in employment by the state and its political subdivisions and are encouraged to apply for the positions being filled. Pursuant to Florida Statute 295, Section 09 (b) and (c), Veterans\xe2\x80\x99 Preference promotion preference shall apply to a person who was a veteran when employed by the state or its political subdivision and who was recalled to extended active duty and shall apply only to a veteran\'s first promotion after reinstatement or reemployment, without exception. The Clerk of the Circuit Court & Comptroller\xe2\x80\x99s Office values the service veterans and their family members have given to our country and that the Clerk\xe2\x80\x99s office supports the hiring of returning service members and military spouses. To claim preference, an applicant must complete and upload both the Veterans\xe2\x80\x99 Preference Claim Form and required documentation prior to the position\xe2\x80\x99s posted closing date. Hiring decisions are based on qualified candidates\xe2\x80\x99 non-numerical assessments and numerical assessments, which include interviews. If an applicant claiming veterans\xe2\x80\x99 preference for a vacant position is not selected, they may file a complaint with the Florida Department of Veterans\' Affairs (DVA), 11351 Ulmerton Road, Suite 311, Largo, FL 33708. If an applicant seeking veterans\xe2\x80\x99 preference in employment in the state of Florida is not selected for the position and is so notified, they must file their complaint with the DVA within 60 calendar days from the date the applicant is notified. Job Type: Full-time Pay: $17.36 per hour Benefits:

• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Shift:

• Morning shift

Weekly day range:

• Monday to Friday
• No weekends

Work Location: In person

• Health insurance