Job Description

Customer Service Specialist - Join the Team at Central Valley Ag!

Location:

Randolph, NE

Position Type:

Full-Time



Do you thrive in a fast-paced environment where no two days are the same? Central Valley Ag in Randolph, NE is looking for a Customer Service Specialist to join our busy location and provide exceptional support to our customers and operations team.



If you enjoy helping people, staying organized, and being part of a strong, community-focused company, this may be the perfect opportunity for you!



What You'll Do



As a



Customer Service Specialist



, you'll be the first point of contact for our customers and an essential part of keeping daily operations running smoothly. You'll:



Greet and assist customers in person and over the phone with professionalism and care



Weigh and grade inbound and outbound grain accurately



Process billing and payments for grain and agronomy products



Perform data entry and maintain organized, accurate records



Support day-to-day office operations such as filing, mail processing, and inventory reconciliation



Partner with internal teams to solve problems and ensure a positive customer experience



What We're Looking For



A



friendly communicator



who enjoys working with people



Strong



attention to detail



and ability to multitask in a fast-moving environment



Comfortable using computers and learning new software



High school diploma or equivalent required



Prior customer service or office experience preferred (agriculture experience is a plus but not required)



Why Join CVA



At Central Valley Ag, people come first. We offer a stable, rewarding career where you can grow and make an impact in your community.

Our benefits include:

401(k) Savings Plan with company match



Co-op Retirement Pension Plan



Medical, Dental, Vision, and Life Insurance



Short-Term and Long-Term Disability



Paid Time Off starting on day one + 1 Annual Personal Day



Annual Company Clothing Allowance



Opportunities for growth, development, and advancement



About Central Valley Ag



Central Valley Ag (CVA) is a farmer-owned cooperative with locations across Nebraska, Kansas, and Iowa. We provide innovative solutions in grain, agronomy, feed, and energy while living out our core values of



People, Integrity, Success, Lifelong Learning, and Constant Innovation.



Learn more at



www.cvacoop.com



Follow us on



LinkedIn, Facebook, and Instagram



Central Valley Ag is an Equal Opportunity Employer.