Our company is seeking a Customer Service Representative to join our team of professionals in responding to customer inquiries via email or phone. The ideal candidate for this position has strong analytical skills and a strong work ethic, as our work environment is fast-paced and highly dynamic. We're looking for someone with a background in customer service, and who's committed to providing quality service to our clients.
Responsibilities:
Follow up with customers to deliver on-time service.
Communicate orders to teams for prompt delivery.
Maintain positive interactions with customers and resolve issues.
Answer questions from customers about product delivery status, pricing, and service options.
Follow up with customers to ensure satisfaction.
Handle customer inquiries promptly and professionally.
Answer phone calls and emails from customers.
Follow up with customers by phone and email to ensure satisfaction.
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: No less than 40 per week
Benefits:
Dental insurance
Flexible schedule
Health insurance
Paid time off
Location:
Chagrin Falls, OH 44023 (Required)
Work Location: Remote
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