Job Description

Company Overview

At TWO MEN AND A TRUCK, we're more than movers - we're making a difference for others each and every day. With a core purpose of Moving People Forward both personally and professionally, we strive to create a working environment to help you achieve your goals.

Summary

We are seeking a dedicated Customer Service/Sales Representative to join our team in Fairfield. In this role, you will play a vital part in enhancing our customer experience while driving sales growth. Your contributions will help us fulfill our mission of making a positive impact in the lives of our customers.

Responsibilities

First point of contact for all customers Provide outstanding customer service on all calls and online inquiries Recommend moving services and products based on cost, availability, and customer specifications Input information into internal move software to provide accurate moving estimates and schedule moves Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns Prepare move-related paperwork and documents All other duties as assigned

Qualifications

High school diploma or GED; associate's degree in a related field preferred At least 1 year of sales and/or customer service experience inbound sales, call center, retail sales, and/or other sales driven experience preferred! Excellent customer service skills: effective listening and communication Ability to multi-task and enter customer data into move software while on the phone Confidence to initiate customer contact and comfortable asking for the sale Willing to submit to pre-employment background check and drug screen Creative problem solving skills Exceptional organization and time management skills Strong team player who works productively with a wide range of people and personalities Demonstrated integrity, ethical standards, and commitment to

TWO

MEN

AND

A

TRUCKCore Values Bilingual is a plus
This job posting is for a position at the individually owned and operated

TWO MEN AND A TRUCK

franchise located in Westbrook, Maine. The employer at this location is TMT Portland LLC

Job Type: Full-time

Pay: $35,360.00 - $46,000.00 per year

Benefits:

401(k) Health insurance Paid time off
Ability to Commute:

Westbrook, ME 04092 (Required)
Work Location: In person