Job Description

Benefits:

Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development

ABOUT OUR AGENCY:

Since opening our agency in 2022, we've built a reputation for being highly engaged, approachable, and well-connected. We take pride in giving back, sponsoring community events, athletic programs, and youth sports - including partnerships with local high schools, a baseball clinic, LumberKings games, kids' fun runs, and various fundraisers. You'll often find us handing out candy at local parades or sharing swag that brings value to our neighbors.




If you're looking for a workplace where you can be part of a team that's active, respected, and deeply rooted in the community, this could be the right fit for you.

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Kara Howe - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.



We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions.

QUALIFICATIONS:

Communication and interpersonal skills. Detail-oriented and able to multitask. * Previous customer service experience preferred.