Job Description

We are hiring a Customer Service Associate in Saint Louis, MO. The Customer Service Associate's primary job function is to ensure that each customer has a positive and productive experience. If you enjoy speaking with and helping others this may be the ideal position for you!

Customer Service Associate Responsibilities:

Resolves customer issues and answers questions to ensure a positive customer experience Assist customers with inquiries, order placements, and returns/exchanges Maintain a comprehensive knowledge of the available products and services Greet each person and provide an enjoyable customer experience Respond to customer requests and complaints in a timely and courteous manner Utilize our customer service and customer recovery model to ensure customer engagement Communicate with the management team regarding customer requests and concerns Maintain knowledge of front-end operations and stay current on changes in policies and procedures
Customer Service Associate Job Qualifications:

Previous customer service experience is a preferred Ability to work well individually as well as in a team environment Good communication skills Able to maintain communication and friendly conversation Ability to read and comprehend simple instructions, short correspondence, and memos Strong problem-solving abilities and attention to detail Listening, conflict resolution and information analysis tools Proficiency in using customer service software and computer systems Must be able to reliably report to work on time, as scheduled Access to reliable transportation Scheduling flexibility
Submit a resume to apply today!

Job Types: Full-time, Part-time

Pay: $18.95 - $22.64 per hour

Benefits:

401(k) Health insurance On-the-job training
Work Location: In person