Customer Service Representative Job in Personal Mobility

Customer Service Representative

Springfield, IL, US, United States

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Job Description

Personal Mobility is a family-owned business. We are looking for someone who can work in a fast-paced environment, has the temperament and people skills to work multiple phone lines, is a fast learner and can multitask. We currently have three locations and while you would be located at the Springfield store you will take incoming calls for the other locations in Peoria or Champaign.

We offer a competitive salary, healthcare insurance paid for by the company, paid time off, a company matched Simple IRA, and store hours are Monday thru Friday from 8:00 to 5:00.

Primary duties included but not limited to:

Answers telephone; determines nature of the call and directs callers to appropriate individual or department Greets, and Directs customers and visitors Work the sales floor helping walk in customers with questions on scooters and basic wheelchairs Proficiency with Desktop/Notebook computers Proficiency with MS Office (Word, Excel, PowerPoint, at a minimum) QuickBooks experience welcome, but not required Filing, copying, scanning.

Requirements:
High School Education or equivalent
Valid Driver's License
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