Customer Service Representative
Springfield, IL, United States
Job Description
Benefits:
- 401(k)
- Competitive salary
- Dental insurance
- Employee discounts
- Paid time off
- Profit sharing
- Savings bank
- Vision insurance
Even with limited experience We will train the right person for our team!
Customer Service Representative Responsibilities
- Manage large amounts of incoming calls
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines, and policies
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication
- Ability to multi-task, prioritize, and manage time effectively
- Basic computer knowledge
- Accuracy with data entry
- High school degree
- Valid Drivers License
- 401K Profit Sharing
- 1 week paid time off
- 1 paid personal day every 90 days up to four a year
- Health Insurance
- Dental Insurance
- Vision Insurance
- Free Life Insurance
- Health Savings Account
- A 90 day evaluation for a pay increase
- Closed Sunday's
Pay: $17.00 - $18.00 per hour
Skills Required
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Job Detail
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Job IdJD5991418
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$17.00-18.00 per hour
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Employment StatusPermanent
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Job LocationSpringfield, IL, United States
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EducationNot mentioned