Customer Service Representative (spanish Required)
Boca Raton, FL, US, United States
Job Description
Job description
Rack Electric is seeking a Customer Service Representative with the Preferred:
Knowledge of
Service Titan
Knowledge or experience usingHatch messaging
Customer Service Experience
in a Trade business environment such asPlumbing, HVAC, Electrical, or Generators
Abackground
in Scheduling or/andDispatching
Customer service: 2 years in a Trade business environment. (Preferred) Call center: 2 years of inbound/outbound phone experience (Required)Pay Rate: $18-$20 per hour based on experienceWhat we are looking for:
The ability and resilience to work in a dynamic environment as well as multitask, using multiple systems and tools to service our customers Strong interpersonal, communication, verbal, and written skills Assertiveness to handle difficult conversations. Strong problem-solving skills Attention to DetailJob Type: Full-timeBenefits:
401(k) Dental Insurance Health insurance Paid time off Vision insurance
Shift:
8-hour shift
Experience:
Appointment scheduling: 1 year (Required)
Service Titan: 1 year (Required)
Hatch: 1 year (Required)
Dispatching: 1 year (Required)
Call center: 1 year (Required)
Data entry: 1 year (Required)
Work Location: In person | Boca Raton, FL
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Vision insurance
Work Location: In person
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Job Detail
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Job IdJD5779153
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:18.0 20.0 USD
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Employment StatusPermanent
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Job LocationBoca Raton, FL, US, United States
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EducationNot mentioned