Responsibilities are as followed but not limited to:
Microsoft Word, Excel
Answer multi-line phone and assist callers as needed
Ability to communicate and track drivers daily
Ensure all deliveries are completed and time windows are met while creating delivery reports utilizing Excel
Work with Operations Manager to ensure excellent customer service
Filing, scanning and maintaining organization of terminal records
Monitor and reply to emails in a timely, professional manner
Ability to work independently as well as in a team setting
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