Job Description

Benefits:

401(k) matching Bonus based on performance Health insurance Paid time off
Join Our Team as a Customer Service Representative!

Be the reason someone smiles today. Help us deliver an exceptional customer experience--one interaction at a time!

Are you a natural problem-solver who genuinely enjoys helping others? Do you thrive in a fast-paced environment where no two days are the same? We're looking for a friendly, proactive, and resourceful

Customer Service Representative

to be the voice of our brand and the hero our customers count on.



In this role, you'll be the go-to person for customer inquiries--delivering answers, solving problems, and guiding our customers toward the perfect laundry solution. If you love making lives easier and people happier, this is the job for you.

Our reputation for outstanding service starts with exceptional people--like you.

What You'll Do:



Answer a high volume of customer calls, emails, and messages with warmth, professionalism, and a can-do attitude

Identify customer needs by asking thoughtful questions and actively listening
Provide timely and accurate solutions using our internal systems and tools
Ensure all customer requests are completed to enable

Next Day Service

Generate and distribute monthly reports to keep internal teams informed
Assist and support our

driver installers

in the field when needed Be a key player in helping us maintain our

customer-first reputation

? What You Bring:



High school diploma or equivalent (must pass a background check & drug screening)

Proficiency in Microsoft Office (Word, Excel, PowerPoint), G Suite, and Salesforce
Strong interpersonal and communication skills--you know how to make people feel heard
Stellar time management and multitasking abilities
Critical thinker and creative problem solver who takes initiative
Bilingual in Spanish is a

big plus

, but not required
Pay & Schedule:

Starting at

$20.00/hour

, based on experience

Monday-Friday schedule

(No weekends!)
Perks & Benefits:

401(k)

with

profit sharing

Health, dental, and vision insurance

Paid time off

and

paid holidays

Quarterly bonuses

and

annual raises

Paid training

to set you up for success And much more!

Ready to Make a Difference?



Bring your energy, empathy, and customer-first mindset--we'll provide the training, support, and environment where you can thrive. Apply today and help us continue to deliver

service that speaks volumes.