Job Description

Customer Service Representative

Location:

Rancho Cucamonca

Job Type:

Full-Time

We are seeking a motivated and detail-oriented

Customer Care Representative

to join our team. This role is key to ensuring smooth operations and excellent customer experiences across our service departments.

Responsibilities

Provide timely updates to clients on service requests and project status. Schedule technicians and coordinate their assignments. Monitor schedules, track progress, and ensure materials are available for each job. Assist with service portal management and data entry. Perform general office support and other related administrative tasks.

Preferred Experience

Background in the trades (plumbing, electrical, construction, or related industries). Experience working within service portals or scheduling systems.

Requirements

Proficiency with

Microsoft Outlook, Excel, and Google Suite

. Minimum of

2 years of experience in a fast-paced office environment

. Strong organizational skills with attention to detail. Excellent communication skills, both written and verbal. Ability to multitask and manage competing priorities effectively.

Why Join Us?

Be part of a supportive and collaborative team. Opportunities to grow with a company that values customer service and operational excellence. Competitive compensation and benefits package.
Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location: In person