Our number one priority is to serve customer needs in a courteous and professional manner.
Our CSRs are not just cashiers. Our CSRs are required to do the following.
Provide a friendly greeting to all customers upon entering the storeor on the phone.
Get to know your customers, learn, and use their name.
Go out of your way to make customers feel important and valued.
Move quickly to provide fast yet, friendly service.
Help people buy by pointing out promotional items and suggestive sell to customers when appropriate.
Thankcustomers for their business and invite them back.
Without our customers we would not be in business. It's imperative that they receive 100% of our attention and we show appreciation for their business. Additional responsibilities include:
Cleaning & Housekeeping: Inside
Restrooms: Floor, toilet, sink, mirror, walls, and ceiling clean and odor free. Soap, towels and toilet paper stocked
Trash Cans: Emptied, clean and bags tucked out of site
Doors, windows, walls, shelves, and sills.
Floors: Sweep and mop, free of trash, spills, and stains
Coolers: Doors and shelves cleaned free of stains and spills
Rugs: Swept and free of trash
Transaction Counter: Clean and organized. Remove items not for sale.
Shelves: Clean and dust free
Food Service Area: Equipment and prep area clean and organized
Back office and cooler neat and organized
Coffee and Fountain Area: Clean, free of spills and trash
Merchandise: Clean and dust free
Cleaning & Housekeeping: Outside
Parking Lot: Swept and free of trash, oil, gas spots, cigarette butts, and weeds
Windows & Doors: Clean, no faded or unauthorized signs
Entrance Sidewalk: Clean, stain and trash free
Trash Cans: Clean, not overflowing, and bags tucked out of site.
Fuel Islands: Clean dispensers and nozzles.
Squeegies & towels on all islands, windshield buckets clean and full