Job Description

About English Georgian America

English Georgian America is a leading online retailer of luxury furniture and decor. We serve a global clientele--including top interior designers and private collectors--offering both in-stock and custom pieces. Renowned for our commitment to craftsmanship, bespoke design, and exceptional service, we are a trusted resource for timeless interiors and refined living.

Position Summary

We're looking for a reliable and detail-oriented

Ecommerce Support Specialist

to assist with backend operations and day-to-day tasks. In this full-time, in-office role, you'll handle order entry, shipping coordination, and basic administrative duties to help ensure smooth ecommerce operations. You'll work directly with the company owner in a hands-on, small-office environment.

Key Responsibilities

Order Processing & Management

Enter and update customer orders accurately Confirm custom product specifications and timelines Monitor order status and manage records for tracking and delivery

Shipping & Fulfillment Support

Communicate with suppliers, warehouses, and carriers Track shipments and resolve delivery issues Keep order details up to date and customers informed as needed

Administrative & Operational Support

Maintain files, documentation, and internal systems Assist with reporting, project tracking, and general tasks Work with ownership to help prioritize tasks and maintain workflow
Required Qualifications

Strong attention to detail and organizational skills Clear written communication and follow-through Experience using online tools and cloud-based platforms Ability to manage multiple tasks with accuracy Dependable and self-motivated
Preferred Experience

3+ years in ecommerce, order entry, or administrative support Familiarity with Shopify, QuickBooks, or Google Workspace Experience in shipping, logistics, or back-office operations Experience or Interest in home furnishings or interior design (a plus)
Please email your resume and cover letter outlining your experience and interest in the role to careers@englishgeorgianamerica.com.
Subject line:

Ecommerce Support Specialist - Application

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Benefits:

Flexible schedule Paid time off
Work Location: In person