Job Description

Job Summary

We are seeking a dynamic and enthusiastic Customer Service Representative to join our team! In this vital role, you will provide exceptional support and ensure customer needs are met with professionalism and care. Your energetic approach will help build lasting relationships, promote customer satisfaction, and contribute to the overall success of our organization. If you thrive in a fast-paced environment, are detail oriented, possess excellent communication skills, and enjoy helping others, this opportunity is perfect for you!

Duties

Respond promptly to customer inquiries via phone, email, delivering clear and friendly communication. Mail Return: Skip trace to find good addresses Entering new accounts into our software system Process customer requests accurately through data entry and maintain detailed records of interactions using customized software Must have the ability to effectively interact and communicate with customers and coworkers in a professional manner Collaborate with team members to analyze customer feedback, identify trends, and suggest improvements

Qualifications

Prior experience in call center environments or customer support roles is preferred. Excellent communication skills--both verbal and written--with a focus on clarity and professionalism. Proficiency in Microsoft Office applications (Outlook, Word, Excel) and general computer skills for data entry and documentation. Demonstrated analysis skills to assess customer needs and provide tailored solutions. We value energetic professionals who are eager to make a positive impact every day through exceptional service and effective communication.
Job Type: Part-time

Pay: From $20.00 per hour

Expected hours: 20 per week

Benefits:

Work from home
Work Location: Remote