Customer Service Representative

Naugatuck, CT, United States

Job Description

Benefits:

  • Company parties
  • Free food & snacks
  • Free uniforms
  • Training & development
Responsibilities:
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Answer multi-line phone and schedule service calls
  • Document and update customer records based on interactions in QuickBooks system
  • Develop and maintain a knowledge base of the evolving products and services
?Qualifications:
  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask, work in fast pace office setting
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Previous experience with Quickbooks and Google Calendar preferred
  • Must be able to commute to both locations
Compensation: $25,000.00 to $38,000.00
Location: 160 Rubber Avenue, Naugatuck, CT 06770 AND 460 New Britain Avenue Newington, CT 06111
Skills: Build Rapport
Calendaring
Communication Skills
Customer Service
Data Entry
Multi Tasking
QuickBooks Software
Sales Experience
Fast Paced
Organized

Skills Required

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Job Detail

  • Job Id
    JD6166589
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $17.00-22.00 per hour
  • Employment Status
    Permanent
  • Job Location
    Naugatuck, CT, United States
  • Education
    Not mentioned