A Customer Service Representative is responsible for providing exceptional customer service, driving sales, and ensuring a positive experience for customers within a retail environment. This role requires a combination of product knowledge, communication skills, and the ability to build relationships with customers. The Customer Service Representative plays a vital role in enhancing the overall experience and promoting products or services.
Responsibilities:
? Greet and engage customers in a friendly and welcoming manner.
? Offer detailed product information, features, and benefits to assist customers in making informed purchasing decisions.
? Handle customer inquiries, concerns, and complaints with patience and professionalism.
? Demonstrate and showcase products to highlight their benefits and uses.
? Recommend additional products or services based on customer preferences and needs.
? Use persuasive selling techniques to encourage customers to make purchases.
? Develop rapport and build strong relationships with customers through personalized interactions.
Benefits
? Be part of a highly recognized global brand name and growing organization.
? Ongoing career and development opportunities
? Company Trips & Travel
Requirements:
? Background in Retail & Sales suggested but not required
? Great Leadership & Communication Skills
A Customer Service Representative plays a crucial role in driving revenue and creating a positive shopping experience for customers. The ability to effectively communicate, understand customer needs, and promote products will contribute to the success of the retail store and the satisfaction of its clientele.
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Benefits:
Flexible schedule
Shift:
4 hour shift
8 hour shift
Evening shift
Morning shift
People with a criminal record are encouraged to apply
Work Location: In person
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