Job Description

1st Choice Quality Heating, Air, Plumbing has over 30 years' experience. We are proud to be South Carolina's leading HVAC and Plumbing company in honesty, integrity, and good quality service. The only way we achieve this goal, each and every year, is by having a professional team who shares in our desire to be the best in the state.

Does this sound like a perfect fit for you? Join our team! We are looking for a HVAC Helper who will take pride in their work, show up on time and display maturity in all actions. Apply today!

What we offer:

1. Paid vacation

2. Supplemental insurance

3. Opportunity for advancement within the company

4. Competitive pay

5. 40+ hour work weeks

6. Simple IRA plans with maximum corporate match

What we need from you:

Answer the phone quickly and professionally.

Call customers to confirm maintenance appointments and schedule as necessary.

Work closely with service dispatch to coordinate scheduling.

Grow, monitor and maintain the maintenance programs; update changes in ownership, add new install job information and review reasons for non-renewals.

Communicate clearly, precisely, and in a friendly manner.

Take and deliver messages as appropriate. Ensure messages are received and follow up as appropriate.

Ensure the accurate capture, data entry and maintenance of customer information.

Be familiar with our company, products, and services so many questions can be answered without consulting others.

Alert managers quickly to significant customer issues, serving as a champion of the customers to our company.

Schedule the client appointment and assign/match qualified staff to perform the work.

Have a good working knowledge of our products and services being offered. This may require additional study and training both on and off site.

Continuously improve knowledge of HVAC work, and in particular how 1st Choice Quality Heating & Air operates to benefit the customer.

Establish goals and objectives as they relate to the position, along with a plan of action to attain or exceed set goals.

Regularly review and monitor progress against goals, and seek assistance as needed.

Communicate effectively with associates, superiors, vendors and customers.

Possess superior interpersonal skills.

Clean, neat and professional appearance.

Other duties as assigned

Benefits:

IRA IRA matching Supplemental insurance Paid time off Retirement plan Paid Training
Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Professional development assistance Vision insurance
Work Location: In person