Job Description

If you're someone who takes pride in delivering great service and enjoys helping people feel supported and informed, this Customer Service Representative role could be an excellent fit. We're looking for individuals who communicate clearly, stay composed under pressure, and bring a professional, customer-focused attitude to every interaction.

As a Customer Service Representative, you'll assist customers face-to-face, ensuring enquiries are handled quickly, accurately, and with a positive approach. You'll play an important part in maintaining smooth daily operations and contributing to a team that values reliability and quality service.

Role Overview

In this role, you will act as a primary point of contact for customers visiting the site, providing information, offering solutions, and supporting them with a wide range of enquiries. You'll represent the company with professionalism while helping create a welcoming and efficient environment.

Key Responsibilities

Provide clear, friendly, and professional customer service in person Assist with enquiries, product details, and general support Process transactions and customer requests accurately Resolve basic issues or escalate more complex matters to the appropriate team Maintain accurate notes, records, and updates within internal systems Keep customer areas organised, clean, and welcoming Support teammates during high-traffic periods Follow company guidelines, safety procedures, and quality standards

What We're Looking For

Strong communication and interpersonal skills A calm, patient, and professional approach Reliable, punctual, and committed to delivering high-quality service Ability to stay organised in a fast-moving environment Willingness to learn new systems, processes, and skills Previous customer service experience is helpful but not required -- full training is provided

What We Offer

Full-time and part-time on-site positions available Competitive hourly pay Comprehensive training and ongoing support Growth opportunities within a supportive team A positive, professional working environment

Ready to Apply?

If you're looking for a customer-facing role where you can develop your skills, contribute to a strong team, and make a meaningful impact, click

"Apply Now"

to submit your application.

We look forward to welcoming our next

Customer Service Representative

.

Job Types: Full-time, Part-time

Pay: $20.00 - $24.00 per hour

Benefits:

401(k) Flexible schedule Health insurance Paid time off
Work Location: In person