Customer Service Representative

Irvine, CA, US, United States

Job Description

JOB SUMMARY



This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible.

FULL TIME ONSITE IN IRVINE CALIFORNIA



RESPONSIBILITIES



Answer all incoming concerns/needs from all customers Key pick-up request, Handle transportation/routing on delivery questions Process will-call orders Provide customers with invoice copies. Process credits Maintaining Call list Monitor orders before the cut-off Communicate regularly with the AE (account executives) and customers. Manage the same-day deliveries for OPCO (operating company) Perform other duties as directed by Supervisor.

QUALIFICATIONS



Education



High school diploma or equivalent.

Experience



1 year prior outside foodservice sales coordination or customer support experience Preferred: Previous call center experience

Professional Skills



Strong telephone communication skills Able to work in a fast pace environment Ability to sit and work at a PC for extended periods Proficient in MS Office

#LI-GR1


#LI-ONSITE

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Job Detail

  • Job Id
    JD6662223
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    17.0 26.0 USD
  • Employment Status
    Permanent
  • Job Location
    Irvine, CA, US, United States
  • Education
    Not mentioned