Job Description

Join Our Team as a Customer Service Representative!

About Us:

For the past 20 years, Sandy River Marketing has been proud to serve our customers with excellent Promo items/Swag to help promote their business or school spirit. We offer screen printing, embroidery, and a wide range of other promotional products. Our journey has been built on the foundation of strong relationships, hard work, and a passion for delivering the best.

Are you passionate about helping others and providing exceptional service? We're looking for a friendly and driven Customer Service Representative to join our team and make a positive impact on our customers every day.

What You'll Do:

Provide outstanding customer support via phone, email, and chat Troubleshoot issues and resolve customer concerns with care and efficiency Assist with product inquiries and order management Maintain detailed and accurate records of customer interactions Collaborate with team members to ensure smooth customer experience

What We're Looking For:

Excellent communication skills (both written and verbal) Positive attitude and problem-solving skills Ability to multitask and stay organized in a fast-paced environment Previous customer service experience is a plus, but not required Willingness to learn and grow with the team Tech-savvy with familiarity using (Outlook, Word, Excel, Adobe Illustrator) preferred

Why Join Us?

Competitive salary and benefits A supportive and fun work environment 401K Match Program Paid Vacation Company Branded Apparel provided Bonus Program Based on Company Performance Referral Bonus Program for new customers
If you're eager to provide top-notch customer service and be part of a team that values innovation and teamwork, we want to hear from you!

Apply today and make a difference with us!

Job Type: Full-time

Pay: $19.50 - $22.00 per hour

Expected hours: 40 per week

Benefits:

401(k) Health insurance
Work Location: In person