Job Description

About Us:

We're a growing wholesale apparel company serving retailers, resellers, decorators, and promotional product distributors across the U.S. Our team is passionate about delivering quality products and exceptional customer service in a fast-paced, team-focused environment.

Job Summary:

We're looking for a

Customer Service Representative I

to join our team! This entry-level position is perfect for someone who is detail-oriented, organized, and thrives in a busy, customer-focused environment. You'll be the first point of contact for our B2B customers, helping them with orders, product questions, and general support.

Please note this position's start date would be in January 2026

What You'll Do:

Answer customer calls and emails in a professional and friendly manner Enter and manage customer orders accurately in our system Work closely with our warehouse, sales, and accounting teams to ensure smooth operations Stay up-to-date on our product lines, including sizing, specs, and new arrivals Keep detailed notes of customer interactions in our system

What We're Looking For:

1+ year of customer service experience (wholesale, apparel, or distribution a plus) Strong communication skills and a customer-first attitude Comfortable using computers and basic software (Outlook, Excel, etc.) Ability to multitask and stay organized in a fast-paced setting High school diploma or equivalent (college coursework a plus) Familiarity with ERP or CRM systems is a plus

Perks & Benefits:

Competitive hourly pay 401(k), 401(k) matching, Health, dental, and vision insurance Employee discounts on apparel Opportunities for growth within the company

Apply Today!

If you enjoy helping people, are quick to learn, and want to grow with a fun, fast-moving company in the wholesale apparel industry -- we'd love to meet you!

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Vision insurance
Application Question(s):

Would you be available to start the position in January 2026?
Experience:

Customer service: 1 year (Required) Customer relationship management: 1 year (Preferred)
Language:

Spanish (Preferred)
Ability to Commute:

Grand Prairie, TX 75050 (Required)
Ability to Relocate:

Grand Prairie, TX 75050: Relocate before starting work (Preferred)
Work Location: In person