Customer Service Representative Full Time
Bangor, ME, United States
Job Description
b'
Our Customer Service Representative CSR will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence. Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.
Customer Service Representative Responsibilities
- Identify and evaluate customers\xe2\x80\x99 needs to deliver satisfaction
- Build sustainable relationships of trust through open and interactive discussion
- Provide accurate, valid and comprehensive information by using the right methods/tool
- Reach personal/customer service team sales targets and call handling quotas
- Produce sales leads
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Go the extra mile to engage customers
Customer Service Representative Requirements
- Some proven customer support experience or experience as a client service representative
- Track record of not just reaching, but exceeding quota requirements
- Customer orientation and capacity to adapt/respond to different types of characters
- Exceptional communication and presentation skills
- Ability to multi-task, prioritize, and control time effectively
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD4255219
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationBangor, ME, United States
-
EducationNot mentioned