Customer Service Representative (ft)

Anchorage, AK 99515, United States

Job Description



LaborMax Staffing is seeking an individual to join our team. If you have a passion for helping people and putting people to work we want to hear form you.
In this roll you will be responsible for assisting applicants with the onboarding process to include new hire paperwork, verifying I-9 documents and processing background checks.
This is a full-time position. Monday - Friday 8:00 Am - 5:00 PM. Pay range is $16.00 - $19.00 per hour.

Job Details:

  • Dispatching and assigning external employees to worksites with appropriate equipment, PPE, etc.
  • Collecting hours from external employees and verifying with customers to ensure accurate payouts.
  • Monitor, resolve or direct complaints, issues or injuries as need dictates.
  • Answering incoming calls and returning phone messages in a timely manner.
  • Send routine information by phone, text or email correspondence in relation to job orders, customer information or external employee requests.
  • Entering information into database to create customer and employee files.
  • Performing office support tasks including organizing, filing, printing, copying and faxing.
  • Coordinate sales appointments for management by utilizing the \xe2\x80\x9cFunnel System \xe2\x80\x9c.
  • Assist in completing weekly compliance tasks to include downloading reports for unbilled hours, invoice preview and gross margin daily.
  • Engage with external employees daily to maintain the branch\xe2\x80\x99s commitment to filling job orders.
  • Establish and maintain positive work appropriate relationships both internally and externally to ensure the highest quality of customer service to employees, customers and vendors.


We are seeking people with the following skill set:
  • Ability to be detailed oriented.
  • Strong computer skills.
  • Excellent phone etiquette and communication skills.
  • No Felonies or Misdemeanors.
  • Must pass a pre-employment background check.
  • Valid Drivers License and current motor vehicle insurance.
  • Able to lift 25lbs.
  • Customer Service experience highly desired.


We offer full medical, dental & vision plans and paid time off as well as paid holidays.

LaborMax embraces cultural diversity and strives to create a welcoming environment for all.
We are an equal opportunity employer

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Job Detail

  • Job Id
    JD4277856
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Anchorage, AK 99515, United States
  • Education
    Not mentioned