Job Description

Sanipac

, is seeking a

high-energy, detail-oriented CSR

to join our Eugene, OR call center team. If you enjoy solving problems, multitasking in a fast-paced setting, and providing top-notch customer support, this is the role for you!


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Location:

Eugene, OR

Schedule:

Monday-Friday, 8:00 AM - 5:00 PM

Pay:

$20.00/hour. +

$0.50/hour

for bilingual applicants

Full Benefits

: Medical, Dental, Vision, Life, Disability, FSA

Paid holidays off & Generous PTO

.

401(k) with company match

Opportunities for

career growth

within a stable, nationwide company A culture built on

teamwork, respect, and integrity

Work Environment:

On-site position (In-office only)


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Responsibilities.

Answering high volumes of incoming calls from new and existing customers Assisting with service start, changes, cancellations, and billing inquiries Responds to voicemail & email inquiries from customers. Using company systems to input and manage customer account data Resolving service issues with professionalism and accuracy Coordinating with other departments to resolve issues quickly Maintaining a positive, can-do attitude--even during peak call times Various office tasks in other areas as needed. You should be able to start tasks on your own, work well by yourself and with others.

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Working Environment:

Comfortable and well-lit office in a professional call center Individual workstations with computer, headset, and phone Fast-paced, team-driven atmosphere with minimal downtime Long periods of sitting, typing, and phone interaction required

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What We're Looking For:

2+ years of Customer Service experience a high-volume atmosphere. Arithmetic skill needed to calculate rate adjustments for discounted or partial service Knowledge and skill to accurately input into a computer, including ten key entry, work order, billing and credit posting information. Experience with MS Word, Excel, and Email preferred. Typing and 10-key skills are required. Excellent organization and communication skills. Ability to analyze and solve problems. Gather data, compile information, and prepare reports

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If applying through indeed To be considered for any of our openings you must complete an application directly through our website: www.wasteconnections.com

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Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.