Customer Service Representative

Durham, NC, US, United States

Job Description

Job Overview


Established independent insurance agency seeks a positive, self-motivated, licensed and experienced individual to provide exceptional customer service and sales support to our prospects and clients.

Duties



Play a critical role in improving the lives of others through service, education and protection regarding core insurance needs. Provide a wide range of customer service and sales support including but not limited to: processing policy changes, answering client questions, resolving problems, providing coverage education, performing policy reviews, providing quotes and sales support, customer follow-up, quoting and issuing new insurance policies, providing certificates of insurance plus anything else needed regarding service and sales with the agency.

Experience



Minimum of 3 years' experience as a licensed insurance customer service representative. High School diploma

Soft Skills



*Excellent communication, problem solving, empathy, attention to detail, positive attitude, strong work ethic, patience and time management.

This position is ideal for individuals who excel in communication, problem-solving, and multitasking within a fast-paced environment. We value candidates committed to delivering exceptional client experiences through professional interaction and attentive service.

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

On-the-job training Paid time off Professional development assistance
Work Location: In person

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Job Detail

  • Job Id
    JD6251045
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    40000.0 50000.0 USD
  • Employment Status
    Permanent
  • Job Location
    Durham, NC, US, United States
  • Education
    Not mentioned