Customer Service Representative / Dispatcher
Frederick, CO, US, United States
Job Description
Do you enjoy being thanked for your hard work? How about your birthday being celebrated? Anniversary? Just because? Well, working with Aire Serv you get all of that and more!!! We are actively interviewing for this position - Apply today and our hiring manager will follow up!
Benefits:
Part-time flexible schedule
up 30 hours per weekWeekly
Pay Company PaidBreakfast and Lunch Often
CompanyPaid Uniforms
Pay Range: $18.00+ per hour
based on your experience and knowledge as a customer service representative & dispatcher.Job Requirements:
Minimum two years administrative experience (HVAC or home services preferred)
Strong written and verbal communication skills
Detail-oriented with strong data entry skillsService Titan or other dispatch software experience a must
Positive attitude and ability to work with different personalities
Team player
who can work independently General computer knowledge, including Microsoft Office Typing skills are a plus Be aSuperstar
Specific Responsibilities:
Receive incoming calls in a professional and courteous manner. Booking/scheduling appointments and dispatching technicians/installers. Perform marketing and sales functions to sell additional work and earn business. Complete work orders, return customer calls and respond to customer complaints. Maintain office services by organizing office operations and procedures, and preparing and reviewing purchase orders. Assigning daily work/calls to other team members.
Perform other duties as needed which may include cross-training in related positions.
As a
Customer Service Representative & Dispatcher
, you are a key member of the team and represent Aire Serv on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values by showingRESPECT
and courtesy to all customers and employees. You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.Please upload current resume to be considered for the position.
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Job Detail
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Job IdJD6407256
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IndustryNot mentioned
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Total Positions1
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Job Type:Part Time
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Salary:USD
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Employment StatusPermanent
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Job LocationFrederick, CO, US, United States
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EducationNot mentioned