Job Description

Customer Service Representative

Seeking candidates for a customer service representative role in Dallas, TX. As a customer service representative, you will be the face and voice of our company, providing excellent service to customers in (is a plus).

Responsibilities:

Answer incoming calls and emails from customers in a courteous and professional manner Address customer complaints, provide troubleshooting, and resolve issues to ensure customer satisfaction Upsell products and services when appropriate Document all customer interactions using our CRM system Collaborate with team members to continuously improve customer service workflows and policies
Requirements:

Previous experience as a customer service representative or similar role Excellent communication and interpersonal skills Detail-oriented with ability to multi-task Proficiency with computers and various software programs High school degree; associate or bachelor's degree preferred
We provide competitive pay, health insurance, 401(k) plan, and opportunities for advancement. Our team-oriented culture focuses on exceeding customer expectations.

If you're a people person who thrives on helping customers and has strong by-lingual skills, we want to hear from you! Please submit your resume to be considered for this exciting opportunity with our growing company.

Job Types: Full-time, Part-time

Pay: $18.65 - $23.28 per hour

Benefits:

401(k) Health insurance On-the-job training
Work Location: In person