Job Description

Gravity is now hiring for a Customer Service Representative for our office in Columbus, Ohio.

Having trouble getting your foot into the door due to lack of experience? No problem, at Gravity we see your potential. Our firm hires entry level candidates and guides them into seasoned professionals, managers, and CEOs. Our team is here to help you find the next best step for your career, and tap into your full professional potential.

Need to get paid now? Gravity is hiring immediately and offers paid training!

Are you a team player who loves to collaborate on projects to achieve massive goals?

Are you customer oriented, taking joy in helping others?

Then what are you waiting for?

We are gearing up for the winter, and beginning to expand our firm. Actively searching for outstanding candidates to join our high-performance customer service department. We are looking for high enthusiasm, excellently-speaking candidates with a positive personality and sound technological abilities who are customer oriented and excel in a creative, competitive and welcoming community.

We offer :

• All Inclusive paid training
• Opportunity for career growth and leadership development

Summary: The customer service representative I will provide our consumers with complete assistance. They communicate with consumers to supply and process information in response to inquiries, sales, complaints, questions and demands for goods and services. They are trained around the board to learn about customer service, team leadership and management.

Customer Service Responsibilities:

• Process customer transactions for multiple clients
• Answer customer questions, concerns, and complaints
• Analyze customer feedback and inquiries to increase consumer satisfactions
• Troubleshoot customer issues and present solutions
• Attend events as needed
• Assist customers in finding the best product and service solutions to match their needs
• Provide tailored customer service to each consumer, maintaining utmost professionalism

Customer Service Qualifications:

• High school diploma or equivalent
• Excellent public speaking and communication skills
• Ability to easily resolve customer conflict in a friendly and professional matter
• Ability to multitask
• Customer oriented

We are looking to fill positions immediately. Apply today with your resume for consideration.