Customer Service Representative
Coburg, OR, US, United States
Job Description
Are you passionate about helping customers and solving problems? At RV Glass Solutions, we're looking for a customer service expert to assist RV owners with their windshield and window replacement needs. You'll bring our technical expertise to life by guiding customers through every step of the process. If you're highly motivated, thrive on delivering exceptional service, and love turning customer challenges into solutions, we want you on our team!
A Day in the Life of a Customer Service Representative:
Begin your day responding to customer inquiries via phone, email, and text, helping RV owners identify the right parts for their needs. You'll file insurance claims and coordinate with glass shops to schedule installations. Throughout the day, you'll manage quotes, invoices, and order forms, ensuring everything is accurate and timely. If any issues arise with freight, payments, or warranties, you'll work with internal teams to resolve them quickly. The role is dynamic, with a balance between independent tasks and teamwork.
Benefits
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Medical, dental, vision, and life insurance HSA or FSA 401(k) with safe harbor match Paid time off Paid holidays Work life balance- Steady hours Monday through Friday between 6am and 5pm- Weekends are yours!
Qualifications:
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2-3 years of customer service/sales experience Proficiency in MS Office Strong organizational and communication skills
Join the RVGS team today!
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Job Detail
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Job IdJD6186078
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCoburg, OR, US, United States
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EducationNot mentioned