, we redefine trends, not just follow them. As a forward-thinking marketing firm supporting telecoms, we're constantly reinventing the way services are delivered and experienced. Our commitment to quality, innovation, and customer satisfaction drives everything we do. Whether it's launching a new campaign or refining a service interaction, we approach each challenge with utmost care.
Who We Need
As our
Customer Service Representative
, you won't just sell telecom services but also build strong relationships. Prepare to be the go-to expert for customers seeking clarity, connection, and confidence in their telecom choices. This performance-driven role is perfect for someone who thrives on solving problems and making people smile. If you're eager for a role where you'll be making a customer's day every day,
APPLY TODAY!
How You'll Function
Assist customers in selecting telecom products and services that best suit their lifestyle, budget, and connectivity needs
Provide clear, friendly, and accurate explanations of service plans, billing details, and product features
Resolve customer concerns with empathy, patience, and a solutions-focused mindset whether it's a technical hiccup or a billing question
Document customer interactions and feedback to help improve service delivery and identify recurring issues
Collaborate with sales and support teams to ensure seamless onboarding and post-sale satisfaction
Stay informed on product updates, service changes, and promotional offers to provide timely and relevant information
Represent our telecom partners with professionalism and a customer-first attitude
Contribute to a positive team environment by sharing insights, supporting peers, and celebrating collective wins
What You Must Have
Strong verbal and written communication skills
A passion for helping others
Ability to stay calm under pressure
Quick thinking and problem-solving abilities
Tech-savvy mindset (telecom knowledge is a plus!)
Team-oriented attitude
Previous customer service experience preferred
Benefits of Working Here
Compensation:We offer a competitive, commission-based pay that rewards your hustle, not your tenure.
Coaching:We empower you with the knowledge and training you need to excel.
Training:We believe continued growth and development are crucial for our firm and our team and take immense joy in investing in you.
Team:We acknowledge that teamwork is essential in any organization.
Travel:Our associates are offered many travel occasions - from regional training to exotic retreats.
Job Type: Full-time
Pay: $950.00 - $1,200.00 per week
Benefits:
401(k)
Work Location: In person
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Job Detail
Job Id
JD6038389
Industry
Not mentioned
Total Positions
1
Job Type:
Full Time
Salary:
950.0 1200.0 USD
Employment Status
Permanent
Job Location
Bridgeport, CT, US, United States
Education
Not mentioned
Apply For This Job
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.