Job Description

Location:

2128 Rosemead Blvd, South El Monte, CA

Schedule:

Monday-Wednesday & Friday-Saturday 8AM-5PM, Sunday 9AM-5PM (Thursday off)

About Us:

LX Building Materials is a growing kitchen & bath wholesale company seeking a bilingual Customer Service Representative to join our South El Monte team. The CSR will assist customers by phone and message, handle order inquiries, and support our indoor sales and warehouse teams.

Responsibilities:

Answer customer calls and messages through Google Voice Provide accurate product and order information using QuickBooks Online Follow up on orders, pickups, and customer requests Coordinate with warehouse staff and support the sales team

Requirements:

Fluent in

English and Spanish

(spoken & written)

Legal U.S. work authorization required

Minimum

1 year of customer service experience

Strong communication and organizational skills Basic computer proficiency (QuickBooks experience a plus)

Preferred:

Familiarity with kitchen & bath materials (cabinets, vanities, countertops, flooring, etc.)

Compensation & Benefits:

$18/hr during training ? $20/hr after probation Performance bonus available

401(k) with company matching

Holiday pay & medical insurance

Worker's compensation coverage

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 47 per week

Benefits:

401(k) matching Dental insurance Health insurance On-the-job training Paid time off Parental leave Vision insurance
Work Location: In person