Job Description

Summary




This position works out of our office in Moore, Oklahoma. Flexible / Work from home options are available after 90 days based on job performance. STARTING WAGE- $14.25 PER HOUR Join us for an incredible opportunity as a Customer Service Agent at the Hyatt Shared Service Center. This role can afford you the possibility to grow and advance within the company. You will be part of our amazing team and company that earned a place on Fortune\xe2\x80\x99s prestigious \xe2\x80\x9c100 Best Companies to Work For\xc2\xae\xe2\x80\x9d for the last eight years!
What You Will Be Doing

• Answering phone calls, emails, and other requests from Hyatt guests
• In-depth research to provide information and resolution for guest inquiries

• High School Diploma or Equivalency
• More than one year of previous customer service experience
• Experience working in a fast-paced environment
• Track record of exceeding goals and performance expectations
• Very proficient at using multiple PC applications at the same time

• Up to 16 days of paid time off, plus additional paid holidays during your first full year of employment
• Full healthcare benefits available at 30 days of employment
• Growth and advancement opportunities in as soon as six months
• Free room nights, discounted room nights, and friends & family room rates at wonderful Hyatt locations around the world
• Casual dress and a fun work environment!
• PerkSpot - discounts at various retailers - Apple, AT&T, Verizon, and many more!
• Paid new child leave and adoption assistance available
• Tuition reimbursement
• Free access to Headspace \xe2\x80\x93 meditation, recuperation, and rejuvenation
• Paid time for volunteer and community activities with your Hyatt team! 8 Hour Shift Schedules:
• 8:00a - 5:00p (Saturday & Sunday Off)
• 8:30a - 5:30p (Saturday & Sunday Off)
• 9:00a - 6:00p (Saturday & Sunday Off)
• 9:30a - 6:30p (Saturday & Sunday Off)
• 10:00a - 7:00p (Saturday & Sunday Off)
• • Schedule choice is not guaranteed. Must have flexibility in schedule selection
  
  

• High School Diploma or Equivalency
• More than one year of previous customer service experience
• Experience working in a fast-paced environment
• Track record of exceeding goals and performance expectations
• Very proficient at using multiple PC applications at the same time