Job Description

Customer Service & Order Processing Coordinator

Location

Grants, NM

Pay

$13-15 per hour

(based on experience & location)

Job Type

Full-time



We are seeking a detail-oriented and dependable team member to handle customer service and photo order processing at our Albuquerque/Grants locations. This role combines front desk customer interaction with behind-the-scenes order processing and quality control for school photography orders.

This is

not a general receptionist role

. The position supports this specific location and includes both customer-facing and computer-based responsibilities.

Responsibilities

Customer Service

Assist customers in person and by phone Notify customers when photo orders are ready for pickup Accurately distribute completed photo orders Provide professional, friendly customer service

Order Processing & Quality Control

Enter and process paper photo orders into our system Archive and organize orders for easy lookup Act as a point person between photographers and internal teams Review photographer work for accuracy, completeness, and proper crop/zoom Merge files and prepare orders for final processing

Qualifications

Strong attention to detail Comfortable using computers and learning new systems Good communication and customer service skills Organized, reliable, and thorough Able to multitask and follow established processes
Photography or production experience is a plus, but not required. Training provided.

Schedule

Monday - Friday 8a-5p and 2 Saturdays a month

Why You'll Like This Role

Mix of customer interaction and detailed computer work Clear processes and training provided Stable schedule at one location Opportunity to grow into a key operations role
Interviews are planned for Friday January 9th.

Job Types: Full-time, Part-time

Pay: From $13.00 per hour

Benefits:

Employee discount Flexible schedule Paid time off
Education:

High school or equivalent (Preferred)
Experience:

Computer skills: 4 years (Required) Customer service: 2 years (Required)
Work Location: In person