Customer Service Manager State Farm Agent Team Member

Ashland, KY, US, United States

Job Description

Benefits:



401(k) matching Opportunity for advancement Paid time off Competitive salary


Position Overview

*MUST BE ABLE TO PASS BACKGROUND CHECK and complete insurance licensing before start date. Agent will reimburse these costs.



Base pay + commissions! $50-70K first year expected




Full time- Mon-Fri 8:30am-5pm



Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.



Responsibilities



Works a daily task list in our computer system Outbound cold calls with some leads provided Able to meet sales goals and motivated to market your skills Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options.


As an Agent Team Member, you will receive...



Retirement match Hourly pay plus commission/bonus for training period plus increases as goals are met Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my agency


Requirements



Excellent interpersonal skills Excellent computer skills Excellent communication skills - written, verbal and listening People-oriented Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Ability to work in a team environment Ability to effectively relate to a customer Must have drivers license
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.



This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

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Job Detail

  • Job Id
    JD6115393
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    16.0 20.0 USD
  • Employment Status
    Permanent
  • Job Location
    Ashland, KY, US, United States
  • Education
    Not mentioned