Job Description

We're seeking a positive, personable customer service representative for a rewarding career opportunity! You'll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can't wait to get started!
Responsibilities:

• Keep track of customer accounts and make updates with new account information as necessary
• Record customer interactions and follow up on their experience with our company
• Regularly meet with the sales lead to receive the newest service and product knowledge
• Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
• Answer incoming calls on product and service questions, customer complaints, and general customer inquiries

Qualifications:

• Strong knowledge of customer interface and interaction
• Display strong communication skills, active listening skills, and personal skills

About Company:
Eclipse Buys Homes is a Real Estate Investment company focused on the North Shore/Boston area. Eclipse delivers new opportunities for all--a fresh start for sellers, exclusive inventory for investors, and new housing for buyers. With plenty of opportunity for growth, we are a fast-paced, high-energy team of agents, acquisitions, and team members looking to grow to meet our demands.
Be part of an energetic, growth-focused team.Opportunities for career advancement and skill development.Competitive compensation with performance-based incentives.Our highly intellectual team will teach you about real estate investing to achieve financial freedom together.
Visit us at https://www.eclipsebuyshomes.com

Skills Required