Title: Customer Service Generalists - Petersburg (04648) Hiring Range: Commensurate with experience up to $34,300 Pay Band: 3 Agency: Department of Motor Vehicles Location: PETERSBURG CSC Agency Website: www.dmv.virginia.gov Recruitment Type: General Public - G Job Duties Virginia\xe2\x80\x99s Department of Motor Vehicles (DMV) is looking for multiple service-oriented professionals to work as Customer Service Generalists in our Petersburg Customer Service Center. If you possess strong customer service and cash/credit card handling experience, problem solving skills, with a willingness to learn, and want a career with growth opportunities, we would like to talk with you.
The selected applicants will handle various customer transactions to include communicating policies, procedures, and regulations; issuing IDs; processing applications; administering vision, driver, and in-car road tests. In addition, processing diverse vehicle registrations and titling, tax collection, and other DMV related services.
Training will be provided to ensure your success. In addition, we offer a competitive salary, excellent health and retirement benefits, twelve paid holidays per year, paid annual, sick, and family/personal leave, and deferred compensation.
The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, DMV serves a wide array of businesses, including dealers, fuels tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations. DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don\xe2\x80\x99t just talk about our core values, we live them! Minimum Qualifications
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