Job Description

Benefits:

401(k) Bonus based on performance Company parties Competitive salary Dental insurance Free food & snacks Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance

Customer Service Coordinator

About the Role:

As a Customer Service Coordinator at Freight Wizards, you'll become an expert in a specialized mode of transportation (such as Full-Truckload, Less-Than-Truckload, or Drayage). You'll be a vital resource that will support daily shipment activities for our sales team, ensuring smooth operations and helping to grow the business.

What's in it for You:

Competitive Pay: Starting at $16-20.00/hr Comprehensive Benefits: Health, dental, and vision coverage that fits your needs Career Advancement: Opportunities for career growth with clear, structured career paths. Referral Bonuses: Earn bonuses for referring talented individuals to join the team.

What You'll Be Doing:

Become a go-to expert on all administrative tasks related to your assigned accounts. Document and manage tasks in our internal systems to ensure everything stays on track. Schedule and coordinate shipments from pickup to delivery. Help resolve any shipping issues with professionalism and efficiency. Provide exceptional customer service to both internal teams and external clients. Assist with billing and payment processing as needed.

What You Need:

Customer service experience Be punctual (work starts at 7:00 A.M. on-site) A strong work ethic with a history of excellent attendance. Outstanding verbal communication skills, both in-person and over the phone. Proficiency in Microsoft Office (Word, Excel, Outlook). * Ability to take ownership of tasks and see them through to completion.