Customer Service Attendant

Naperville, IL, US, United States

Job Description

WashU Carwash is a premier express exterior carwash brand looking for hard working, motivated, and positive people to join our team.


At WashU, a Customer Service Attendant (CSA) is ultimately focused on delivering exceptional customer service. Their primary responsibility is to sell monthly memberships to help our customers get the best value and unlimited access to our services. CSA's are how our customers experience WashU and should always aim to represent the brand as a fun, high quality, and professional environment.


Job Responsibilities:


Persuade customers to sign up for a monthly membership package

Upsell customers into premium services

Warmly greet customers and knowledgably answer their questions

Process cash and credit card payments

Maintain accurate records of transactions and customer information.

Resolve customer complaints in a timely and professional manner.

Operate car wash equipment, including power washers, vacuums, and other cleaning tools

Monitor vehicles to ensure they are getting clean.

Complete general maintenance tasks for the facility including washing floors, emptying trash cans, and cleaning equipment.


Job Requirements:


Strong communication and interpersonal skills. Sales experience preferred.

Ability to work in a fast-paced, team-oriented environment.

Detail-oriented with a focus on providing high-quality customer service.

Ability to handle cash and credit card transactions accurately and efficiently.

Willingness to work weekends and holidays as needed.

Physical ability to operate car wash equipment and perform cleaning tasks as required.

Must be reliable and punctual.


Benefits:


Flexible Hours

Part Time/Full Time positions available 20-40 hours per week.

Free Carwashes

Commission on Monthly wash membership sales

Hourly: $15-16 per hour + commission. On target earnings = $20+ per hour

No prior car wash experience needed. On-site training provided.


Join our growing WashU Team today!

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Job Detail

  • Job Id
    JD5812558
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    15.0 20.0 USD
  • Employment Status
    Permanent
  • Job Location
    Naperville, IL, US, United States
  • Education
    Not mentioned