We are seeking a dedicated and enthusiastic Customer Service Associate / Cashier to join our team. This role is essential in providing exceptional customer service while efficiently handling transactions. The ideal candidate will possess strong communication skills and a passion for helping customers. You will be responsible for creating a welcoming environment, assisting customers with their needs, and ensuring smooth operations at the cash register.
Responsibilities
Greet customers warmly and assist them in locating products or services.
Process transactions accurately using the Point of Sale (POS) system.
Handle cash, credit, and debit transactions with precision.
Upsell products and services to enhance customer experience and increase sales.
Maintain an organized and clean checkout area.
Stock shelves and ensure product displays are appealing and well-maintained.
Supervise junior staff when necessary, providing guidance and support.
Address customer inquiries and resolve any issues with professionalism.
Utilize effective phone etiquette when answering customer calls.
Requirements:
21+ years of age (legal requirement for handling alcohol)
High school diploma or equivalent
Basic math skills and cash handling experience
Ability to lift up to 25 pounds
Excellent customer service skills
Flexible availability including evenings and weekends
Previous retail experience preferred
Join our team as a Customer Service Associate / Cashier, where you can make a positive impact on our customers' shopping experience while developing your skills in a vibrant retail environment.
Job Types: Full-time, Part-time
Pay: $15.49 - $20.00 per hour
Benefits:
Employee discount
Flexible schedule
Work Location: In person
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