Customer Service Associate

Wichita, KS, US, United States

Job Description

FULL TIME/PART TIME Retail associate POSITION. Morning/ Afternoon/evening hours and S Flex Hours.Graphic Design /Printing experience is a plus.

Please note that this position is a Retail Store position and is NOT a driver position.



The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has two years of previous retail sales experience, computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

Labor Intensive position that requires ability to multi-task and take initiative.



Responsibilities:



Delivers outstanding customer service to walk-in customers and telephone inquiries Continuously practices good listening skills with customers, UPS Store team members, and leadership Takes ownership of the customer's shipping needs and offers viable solutions Takes action to learn all product and service offerings, alternative solutions, and industry trends Operates all equipment, software, and devices in an expert fashion and is willing to teach others Maintains a clean and safe working environment

Qualifications:



High school diploma or GED required Good communication and people skills Computer skills, including Microsoft Office Outstanding phone skills Strong verbal and written communication skills, including spelling and math Prompt, reliable, and responsible Able to lift 40 - 70 lbs Willing and able to work a flexible schedule including evenings. GRAPHIC DESIGN/PRINTING EXPERIENCE IS A PLUS
Job Types: Part-time

Experience:

retail GRAPHIC DESIGN/PRINTING EXPERIENCE IS A PLUS
Education:

High school or equivalent (Required)
Location:

Wichita , KS (Required)
Language:

English (Required)
Work authorization:

United States (Required)
Shifts:

Morning (Required) Mid-Day (Required) Evening (Required)
Hours per Week:

Part time up to 15-40 hours per week
Working days:

Job Types: Full-time, Part-time

Schedule:

Monday to Friday Saturday Sunday (10a - 3p)
Experience:

retail sales/customer service: 1 year (Preferred) customer service. computer.
Work Location:

One location
Working days:

Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Pay frequency:

Every 2 weeks
Paid Training:

Yes
Physical Requirements:

Walking Standing Stooping Kneeling Pushing Pulling Repetitive lifting
Management:

Store Manager Ops Manager
Shifts announced:

Every other week
Employees working per shift:

5 - 7hrs
Advancement Opportunities:

This position could definitely turn into an Assistant Manager position with the right candidate.
This Job Is Ideal for Someone Who Is:

High stress tolerance -- thrives in a high-pressure environment Innovative -- prefers working in unconventional ways or on tasks that require creativity Autonomous/Independent -- enjoys working with little direction Achievement-oriented -- enjoys taking on challenges, even if they might fail Detail-oriented -- would rather focus on the details of work than the bigger picture Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction People-oriented -- enjoys interacting with people and working on group projects Dependable -- more reliable than spontaneous
Desired Skill(s):

Cash register/POS systems Transactions for multiple payment types, including credit cards and cash Basic math skills Calculator use Basic computer skills
Work Remotely:

No
Job Types: Full-time, Part-time

Pay: $11.00 - $12.00 per hour

Education:

High school or equivalent (Preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD6593922
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    11.0 12.0 USD
  • Employment Status
    Permanent
  • Job Location
    Wichita, KS, US, United States
  • Education
    Not mentioned