Customer Satisfaction Representative
Tysons Corner, VA, United States
Job Description
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As a Customer Service Representative, your responsibilities include answering phone calls, texts, online chats, and emails from customers interested in buying a vehicle at your car dealership. In many positions, you are the first point of contact with potential customers and work at the front desk to greet walk-in customers, answer questions, and provide assistance as needed.
Customer Satisfaction Representative Compensation and Benefits:
- Competitive Pay
- Flexible Working Hours
- Health Insurance
- PTO & Sick Leave
- 401(K)
- Meet and greet customers in a professional manner in-person & on the phone
- Process payments, invoice and other miscellaneous office duties
- Provide basic information to callers who have general inquiries
- Handle customer complaints with integrity and poise
- Provide general administrative and clerical support including mailing, scanning, faxing and copying
- Maintain office supplies for specific location
- Excellent communication and organizational skills
- Experience using Microsoft Office suite
- Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously
- Willing to submit to a drug screen & background check
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Job Detail
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Job IdJD4383656
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationTysons Corner, VA, United States
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EducationNot mentioned