Job Description

This entry-level position is ideal for someone who enjoys talking to people, creating content, and representing a brand both online and in person.

Key Responsibilities

1. Customer Sales Support

Answer inbound calls, emails, texts, and social messages from Casper & CoolVu customers Explain Casper & CoolVu products and services. (Retractable Screens, Security Screen Door, Solar Films, Security Films, Privacy Films etc.) Schedule consultations, conduct site visits, and follow-ups. Log all interactions accurately in Tint Pro.

2. Online Content Creation

Create and post basic content for social media (photos, short videos, reels, stories). Assist with writing captions, blog posts, FAQs, and customer education content. Capture before/after photos, testimonials, and install highlights from Operations. Monitor engagement and create lead logs.

3. Home Expos & Events

Represent Casper Screens & CoolVu at home expos, trade shows, school events, and community events. Set up booths, displays, and product samples. Engage with homeowners and businesses, answer questions, and capture leads. Follow up with event leads after expos to ensure timely outreach.

Qualifications

0-2 years of experience in customer service, sales support, marketing, PR, or communications Strong phone presence and people skills Comfortable being on camera or speaking with customers in person Organized, dependable, and eager to learn Willingness to attend occasional evenings/weekend events (home expos)

Preferred Skills (Nice to Have)

Social media content creation (Instagram, Facebook, TikTok, LinkedIn) Basic photo/video editing skills (Canva, CapCut, iMovie, etc.) Experience with inbound sales or customer calls Interest in home improvement, construction, or design.
Pay: From $18.00 per hour

Expected hours: 20.0 - 35.0 per week

Benefits:

Cell phone reimbursement Work from home
Work Location: Remote