Job Description

Customer Sales & Dispatch Coordinator (Onsite)

Southside Junk Removal

Jonesboro, GA 30236
$17/hour + performance-based bonuses
Full-Time | Four 9-hour shifts | Saturday availability required

About This Opportunity

Southside Junk Removal is a fast-growing, family-operated service company recognized for professionalism, efficiency, and consistently delivering five-star customer experiences. We are seeking a

Customer Sales & Dispatch Coordinator

to manage incoming leads, convert inquiries into booked jobs, and support daily operations from our Jonesboro office.

This role sits at the center of our business. You'll be responsible for sales conversations, scheduling, and communication between customers, field crews, and leadership. If you enjoy structure, accountability, and being relied on to keep things moving, this role is a strong fit.

What You'll Do

Answer inbound phone calls, texts, and emails from new and existing customers Confidently convert service inquiries into scheduled jobs Schedule and dispatch technicians efficiently throughout the day Communicate real-time updates to field crews and leadership Send estimates, invoices, and follow-ups through company software Maintain organized records and consistent customer communication Resolve customer questions and concerns with professionalism and empathy Assist with light administrative and hiring-related tasks as needed Bring focus, urgency, and positive energy to the office each day
Who Thrives in This Role

This position is ideal for someone who is:

Comfortable with sales and asking for the booking Clear, friendly, and confident on the phone Highly organized and detail-oriented Able to prioritize multiple tasks without losing accuracy Coachable, reliable, and accountable for outcomes A strong communicator who follows through
Experience & Requirements

Onsite position at our Jonesboro, GA office (no remote work) Saturday availability is required Prior sales experience (1+ year preferred) Experience in dispatching, scheduling, or service-based businesses is a plus Must have a reliable working laptop/computer and a mobile phone Comfortable using email, scheduling software, and basic digital tools Reliable transportation to and from the office
Our Core Values (S.O.U.T.H.)

Stellar Service

- We aim to exceed expectations every time

Ownership & Accountability

- We own results and fix mistakes

Unity Through Teamwork

- We communicate clearly and support one another

Trust & Transparency

- We do what we say we'll do

Hard Work & Humility

- We move with urgency and stay teachable
Pay & Benefits

$17/hour base pay Performance-based bonuses Paid training Paid time off Employee referral program Growth opportunities as the company continues to scale
Why This Role Matters

This is not a typical front-desk position. The person in this role directly impacts customer experience, daily revenue, and operational efficiency. You'll work closely with leadership and play a key role in the continued growth of Southside Junk Removal.

How to Apply

Apply through Indeed.
For priority consideration, email your resume, availability, and best contact information to

Hiring@SouthsideJunkRemoval.com

with the subject line:

Customer Sales & Dispatch Coordinator - [Your Name]

Job Type:

Full-time

Work Location:

In person (Jonesboro, GA)

People with a criminal record are encouraged to apply.

Job Type: Full-time

Pay: $17.00 per hour

Expected hours: 36 per week

Benefits:

Paid time off Referral program
Application Question(s):

Describe a time you successfully turned a hesitant customer into a confirmed booking. How do you keep your communication positive and professional during high-volume or stressful calls? How do you stay organized when handling multiple conversations and schedules at once? What does taking ownership at work mean to you?
Ability to Commute:

Jonesboro, GA 30236 (Required)
Work Location: In person