Job Description

Here at Aventus Marketing, we believe that exceptional customer service is at the core of every successful business. Our team is dedicated to delivering efficient, personalized, and high-quality care to our customers, ensuring they have a positive experience with us at every point. We are looking for a highly motivated Customer Representative to join our growing team and help us continue our mission of meeting customer needs and exceeding expectations!

As a Customer Representative, you will be responsible for representing our company by providing exceptional customer service and sales support to our customers. Customer Representatives will play a key role in ensuring customer needs are met, their questions are answered, and concerns are addressed with empathy and professionalism. The ideal Customer Representative will possess strong communication, problem-solving, and multitasking skills, and will be someone who thrives in a fast-paced environment.

Responsibilities of a Customer Representative:

Actively listen to customers, identify issues, and troubleshoot concerns with patience, empathy, and professionalism, ensuring all inquiries are resolved promptly, in a face to face environment Develop and maintain a thorough understanding of our products and services in order to provide effective sales support and customer service solutions to our customers Assist customers in analyzing available products and services, making recommendations, placing sales orders, taking customer service calls, and scheduling installations Collaborate with sales, human resources, and management teams to resolve all customer issues and communicate important feedback for continuous improvement Accurately document all customer interactions in CRM systems, following up with customers as needed to ensure a smooth transaction process

Qualifications of a Customer Representative:

Previous experience in customer service and/or sales, preferred Strong problem-solving skills, ability to think critically to resolve customer issues effectively Ability to empathize with customers and remain calm under pressure Time management skills; ability to multitask and prioritize in a fast paced environment Multilingual candidates are encouraged to apply!

Customer Representative Position Overview:

This position is a full-time employment position located in Reno, NV. This position is Monday-Saturday, with an average of 40 hours per week working in a face-to-face role with customers and businesses. Pay: 100% commission - $70-$250 per order. On average, a minimum of 1 order is completed per day per employee. Clients & Products: We work with AT&T, promoting and signing up new customers and businesses for their wireless and internet services Location: Reno, NV
Job Type: Full-time

Pay: $800.00 - $1,300.00 per week

Work Location: On the road