Job Description

Are YOU the most reliable person you know?

Do you love serving others, staying organized, and keeping a business running smoothly?
If so, you might be the next Ninja we've been waiting for.

At

Cleaning Ninjas

, we don't just clean--we bring order to chaos, serve our community, and have fun doing it. Our team is built on kindness, accountability, and going above and beyond. If that speaks to your soul, keep reading.

This role is for you if...

You always tell the truth and treat people with kindness. You're proactive, dependable, and finish what you start. You're organized, great with details, and thrive when juggling multiple priorities. You love serving clients AND supporting a team. You see challenges as opportunities, not problems. You communicate clearly (phone, email, text) and take pride in great customer service. You enjoy being part of a growing company where your work truly matters.

This role is NOT for you if...

You lack reliable transportation or struggle with punctuality. You need constant micromanaging or avoid responsibility. You have a history of theft, violence, drug use, or questionable behavior. You change jobs constantly or dislike working with people. You rely on translators to communicate with the team. You think work should be boring or "just a paycheck."

What You'll Do (Key Responsibilities)

You will be the operational backbone of the Cleaning Ninjas dojo--keeping clients happy, schedules flowing, and Ninjas supported.

Client & Team Scheduling:

Coordinate daily and weekly schedules, assign jobs, and adjust as needed.

Client Communication:

Call inactive or prospective clients, handle inquiries, and proactively check in on client happiness.

Team Support:

Run weekly meetings to train, encourage, and inspire Ninjas; support performance follow-ups.

Customer Experience:

Visit clients as needed, manage quality-check reports, and maintain our "go above & beyond" service standard.

Events & Engagement:

Help plan 2-6 client appreciation & team celebrations per year.

Office & Supplies:

Maintain stock, prepare supply bags, track equipment, and run errands when needed.

Admin Tasks:

Organize data, update client and employee records, maintain Excel trackers, and assist with general operations support.
You are the person who ensures everything--and everyone--runs smoothly.

What You'll Need

A desire to serve our clients and Ninjas with respect, joy, and integrity. A solutions-oriented mindset and strong sense of ownership. Ability to multitask, prioritize, and stay organized under pressure. Clear, friendly, professional communication skills. Basic admin or scheduling experience (helpful, not required--training provided). Sales support, customer service, or small business experience is a plus.

Compensation & Hiring Process

Pay depends on experience and skill set. Must pass a phone interview, in-person interview, and full background check (company-paid). Valid driver's license required.

Sensei Kris says:

What are you waiting for? Apply now.

If your heart is pumping and you're ready to join a fun, values-driven team that's growing fast--this is your sign.

Job Type: Full-time

Projected Total Compensation: From $40,000.00 per year

Work Location: In person