Customer Experience Team Member

Alabama, United States

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Build relationships and promote excellent customer service, integrity, and professionalism
Answer phones
Execute customer experience including problem-solving, answering billing questions, educating customers on seasonal issues they may see, and following through with what each customer needs
Schedule for pest, lawn, and termite
Print daily work and week in advance work for Service Professionals
Act as liaison for the customers with their Professionals
Must attend regular meetings with a consistent presence at the office, on the job sites, and all pertinent meetings
Communicate with Sales Professionals regarding sales leads
Assist in collection efforts
Must be able to work in an environment that may cause intense activities
Perform all other duties assigned

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